We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Buy this article for my girl he was delighted because One piece fan
Very faithful to ace hat in one piece
incroyable je conseille vraiment !!
Very good, arrive fold but unfolds easily
Amazing product, pretty cool hat has a good quality and exactly how you'd expect it to be. Very comfortable as well
The hat is beautiful, it has all the details, I don't give it 5 stars because for me it's a little small, it didn't just get in my head. Ig: ireene.mv_art in case you have any questions
Hat is perfect though the shape of the brim is in more of a cowboy style then shown.
It’s so cute. Love it :D
it came quickly and as expected, except for the fact that it is a bit asymmetric? i don’t have a big head but the part that goes onto the head is kinda tight and perhaps too high but it’s okay
Good quality hat, arrived 2 in weeks. I don't give you 5 stars because you lacked the detail of the pen on the strap but otherwise very good product.
The back is a bit bent but that doesn’t really bother me. I love this hat and i love Ace ;) tysm
I like the hat very much. Now I'm gonna have an ace legacy. Very good quality.
Super kapelusik. Dziecko szczęśliwe. Dni są długie i słoneczne chodzi cały dzień i jest szczęśliwa. Poleca kapelusik a ja sprzedawcę . Dostawa bardzo szybka.
Sends very fast received almost 2 weeks before the expected date too happy. Good photo quality conforms to the original My son is delighted. I recommend store without hesitation. Thank you
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!